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faq
Find instant answers to common questions about shipping, tracking, and our services.
We provide a full suite of logistics solutions, including:
Freight Forwarding (Air, Sea, and Land)
Warehousing and Distribution
Supply Chain Management
Customs Brokerage & Clearance
Last-Mile Delivery
Real-Time Shipment Tracking
We offer both domestic and international shipping services. Our domestic network covers the entire country, while our international services extend to major global trade routes.
You can easily get a free, no-obligation quote by:
Filling out our online Quick Quote Form.
Calling our sales team directly at +254 721 430 716.
Sending an email to info@mobilogistics.co.ke.
LCL (Less than Container Load): Ideal for smaller shipments. Your goods are consolidated with other shippers' cargo in a single container.
FCL (Full Container Load): Best for larger shipments. You rent an entire container for your exclusive use.
We have specialized handling procedures for sensitive cargo. This includes secure, dedicated packaging, white-glove service, and enhanced insurance options. Please inform your account manager during the booking process.
We adhere to all international and domestic regulations. Prohibited items include hazardous materials, weapons, and illegal substances. Restricted items may require special permits.
We offer flexible warehousing solutions, including short-term and long-term storage, pick-and-pack services, and inventory management. Our facilities are secure and climate-controlled where necessary.
You can track your shipment 24/7 using the unique tracking number provided in your booking confirmation. Enter it into the Track Your Shipment tool on our website's homepage.
Our customer support team is here to help. Please contact us immediately at +254 721 430 716 or info@mobilogistics.co.ke. For the fastest service, have your tracking or booking number ready.
The final cost is based on several factors, including:
Origin and Destination
Shipment Weight & Dimensions
Service Type (e.g., express, economy)
Mode of Transport (Air, Sea, Road)
Customs duties and taxes (for international shipments)